CRM, Automation & Operations Support

CRM & automation support for service businesses.

I build practical systems that help small businesses organize leads, automate follow ups, cut down repetitive admin, and keep their operations running smoothly.

View my workDownload résumé ↓

GoHighLevel · Google Sheets · Next.js · Supabase

Client work, business systems, and live web projects.

Available for freelance workRemote · Worldwide
John Vincent MarteJV CRM & Automation VA

About

Hi, I’m JV.

I’m a business-minded CRM and automation specialist from the Philippines. Before working with websites and automation tools, I ran my own small business — handling sales, expenses, inventory, customer communication, and day-to-day operations.

That taught me businesses rarely need more complicated software. They need systems that are clear, practical, and easy to maintain. Today I build CRM pipelines, follow-up workflows, websites, dashboards, and spreadsheet systems that reduce repetitive work and keep operations organized.

My strongest tools are GoHighLevel, Google Sheets, Next.js, and Supabase, backed by a foundation in business finance and bookkeeping.

Work with me →

What I do

Systems that take work off your plate.

  • CRM & Lead Management

    Organized pipelines, clean contact records, clear lead stages, and follow-up processes — so opportunities don't slip through the cracks.

    • GoHighLevel setup
    • Lead pipelines & stages
    • Contact organization
    • Appointment workflows
    • Email & SMS follow-ups
    • Basic reporting

  • Workflow Automation

    Connect your tools and automate the repetitive parts, so less time goes to copying data, chasing reminders, and routine admin.

    • Zapier & n8n workflows
    • Form & intake automation
    • Automated notifications
    • Lead routing
    • Spreadsheet integrations
    • API-based connections

  • Web & Operations Support

    Practical websites, landing pages, spreadsheets, and back-office systems that keep day-to-day operations running.

    • Landing pages & websites
    • Website updates
    • Forms & lead capture
    • Google Sheets systems
    • Basic bookkeeping support
    • Data organization & docs

How I work

A simple, repeatable process.

  1. 01

    Understand

    I learn how the current process works, where tasks get stuck, and what result you actually need.

  2. 02

    Plan

    I map out the workflow, the tools, the information, and the steps it'll take to get there.

  3. 03

    Build

    I create and test the CRM, automation, website, or operational system until it works the way it should.

  4. 04

    Improve

    I document the setup, fix what comes up, and refine the system based on how it runs and your feedback.

Selected work & system builds

Systems I’ve built.

Real client work, live web apps, and business systems. Each card shows the project type, my role, and the tools used — open a breakdown to see the problem, what I built, and the outcome.

Azure Sands Boracay — Condotel Booking Site project preview
Demo Project · Live

Azure Sands Boracay — Condotel Booking Site

My role Full-stack build (Next.js + Supabase) · Availability search & booking flow · Admin dashboard

Problem A boutique Boracay condotel needs more than a Facebook page — a real booking site where guests can check availability and reserve a room, plus a way for staff to manage rooms and bookings without touching code.

A full condotel booking web app on Next.js with a dual-mode data layer: it runs on an in-memory demo store out of the box and switches to a Supabase Postgres database when configured. Guests search by dates and guests, move through a booking wizard to an email-confirmed reservation, while staff manage rooms and bookings from an admin dashboard.

  • Availability search by dates & guests
  • Multi-step booking wizard with email confirmation
  • Admin dashboard for rooms & bookings
  • Next.js
  • Supabase
  • Tailwind CSS
  • Resend
Visit live website →View project breakdown →
Silencio Co — E-commerce Platform project preview
Personal Project · Live

Silencio Co — E-commerce Platform

My role Full-stack build (Next.js + TypeScript + Supabase) · Authentication & account management · Accounting & operations dashboard (Google Sheets)

Problem My streetwear brand needed a real storefront with customer accounts, not just a brochure site — plus clear numbers behind the scenes (margins, cash flow, break-even) without paying for heavy accounting software.

A live e-commerce web app built with Next.js and TypeScript on a Supabase Postgres database — a limited-drop store with secure customer accounts — backed by a Google Sheets accounting & operations dashboard that auto-calculates COGS, margins, A/R, A/P, inventory value, and break-even.

  • Secure accounts & authentication
  • Limited-drop product catalog
  • Accounting dashboard: auto P&L, margins & break-even
  • Next.js
  • TypeScript
  • Supabase
  • Auth
  • Google Sheets
Visit live website →View project breakdown →
Tawid Gutom — Food Ordering Platform project preview
Personal Project · Live

Tawid Gutom — Food Ordering Platform

My role Full-stack build (Next.js + Supabase) · Storefront & cart UX · Admin dashboard

Problem A local Filipino home-kitchen in Kalibo, Aklan needed more than a menu photo on Facebook — a real storefront to take orders and a simple way for the owner to manage the menu without touching code.

A full food-ordering web app on Next.js backed by Supabase: a customer storefront with menu, cart, and Cash-on-Delivery / GCash checkout, plus an admin dashboard to manage menu items, promotions, and incoming orders.

  • Storefront with cart & COD / GCash checkout
  • Admin dashboard for menu, promos & orders
  • Mark items sold out / available in one click
  • Next.js
  • Supabase
  • Admin Dashboard
  • E-commerce
Visit live website →View project breakdown →
CC Source — Website Redesign project preview
Client Project · Live

CC Source — Website Redesign

My role Frontend redesign · Responsive implementation · Multilingual UI

Problem An Asian sourcing firm for LED and industrial components needed a site credible enough to win the trust of North American and European manufacturers.

Rebuilt the frontend of their existing Next.js + TypeScript site into a cleaner, more credible, multilingual experience.

  • Multilingual, responsive UI
  • Clearer trust building layout
  • Reworked existing Next.js codebase
  • Next.js
  • TypeScript
  • UI Redesign
  • Responsive
Visit live website →View project breakdown →
Demo Project

Service Business CRM — GoHighLevel

My role CRM pipeline setup · Workflow automation · Follow-up sequences

Problem Service businesses lose leads when follow-ups are manual and the pipeline lives in someone's head.

A GoHighLevel build with automated follow-ups, lead tracking, and pipeline management, set up as a working demo of the system.

  • Automated SMS & email follow-ups
  • Lead tracking across pipeline stages
  • Designed to reduce manual follow-up work
  • GoHighLevel
  • Automation
  • Pipelines
See the workflow →
Demo Project

Plumbing OS — GoHighLevel Snapshot

My role GHL snapshot build · Speed-to-lead automation · Review & reactivation campaigns

Problem Local trades miss jobs when they're slow to respond and have no system for reviews or reactivating past customers.

A productized GoHighLevel snapshot for plumbing businesses: speed-to-lead automation, booking, review requests, and reactivation campaigns.

  • Speed-to-lead automation
  • Booking & review requests
  • Customer reactivation campaigns
  • GHL Snapshots
  • Workflows
  • SMS / Email
View project breakdown →

Experiments & practice builds

  • Concept Project

    Multi-Tool Automation Workflow

    A concept workflow connecting multiple tools through APIs and Zapier to remove manual data entry and streamline day-to-day operations.

Tools I use

Chosen for the job at hand.

Grouped by how much I actually use them — honest levels, no percentages or progress bars. I’d rather be solid on a few tools than list every logo.

Primary tools

What I reach for on most projects and use hands-on.

  • GoHighLevelPipelines, workflows, forms, calendars, snapshots
  • Google SheetsDashboards, trackers, formula-driven systems
  • Microsoft ExcelSpreadsheet models & reporting
  • Next.jsWebsites & web apps (React)
  • SupabasePostgres database, auth, storage

Working knowledge

Comfortable using these; still deepening.

  • Zapier
  • n8n
  • QuickBooks
  • Xero
  • Figma
  • Canva

Why work with me

Practical, honest, easy to work with.

  • Business-first systems

    I've run my own online business, so I know a system only matters when it saves time, protects revenue, or makes operations clearer — not when it adds another tool to babysit.

  • Comfortable across tools

    My projects combine websites, databases, authentication, spreadsheets, and CRM workflows — so I can connect the moving parts instead of handing you a pile of disconnected apps.

  • Clear handover

    I organize projects so the next person can understand the structure, update the content, and maintain the system without me in the room.

Get in touch

Looking for a CRM, automation, or operations VA?

I’m available for remote roles, project-based work, and paid trial tasks. Tell me what currently takes too much of your time and I’ll reply within 24 hours.

Download résumé ↓
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